1. DATA CONTROLLER
AC2 Solutions CH
Registered office: Via Rime 38 – 6850 Mendrisio, Switzerland
E-mail: amministrazione@actwo.ch
Phone: +41 79 781 23 43
The Controller is responsible for the processing of personal data collected through the website www.actwo.ch.
2. TYPES OF DATA COLLECTED
The website collects:
- Browsing data (IP address, logs, technical access data).
- Data voluntarily provided by the user through the contact form (name, surname, e-mail, phone, messages).
- Cookies and tracking tools (see Cookie Policy).
3. PURPOSES AND LEGAL BASIS OF PROCESSING
Data are processed in order to:
- respond to requests sent through the contact form,
- provide information about company services,
- ensure the security and proper navigation of the website,
- comply with legal and tax obligations.
Legal basis: consent (Art. 6.1.a GDPR), performance of pre-contractual measures (Art. 6.1.b GDPR), legitimate interest (Art. 6.1.f GDPR).
4. METHODS OF PROCESSING
Data are processed using IT and telematic tools, in a lawful, fair, and transparent manner, in compliance with European (GDPR) and Swiss (LPD) regulations.
5. DATA RETENTION
Data will be retained only for as long as necessary for the purposes described:
- contact data: max 24 months,
- administrative/tax data: as required by law,
- cookies: according to technical duration or as specified in the Cookie Policy.
6. DATA COMMUNICATION AND TRANSFER
Data will not be disclosed.
They may be communicated to technical service providers (hosting, maintenance, e-mail provider), including those located outside Switzerland/EU, provided adequate security guarantees are in place (e.g., Standard Contractual Clauses).
7. USER RIGHTS
Users have the right to:
- access, rectification, erasure, restriction of processing,
- object to processing,
- withdraw consent,
- lodge a complaint with the Swiss Data Protection Authority (FDPIC) or the European Data Protection Board (EDPB).
Requests must be sent to: [company e-mail address].
8. SECURITY
The website uses secure protocols (HTTPS), anti-spam measures, and protection tools to prevent unauthorized access.
9. COOKIE POLICY
The website uses technical cookies and – with prior consent – analytical and third-party cookies (e.g., Google Analytics, social plugins).
For more details and to manage preferences: [see Cookie Policy].
10. UPDATES
This notice may be updated. The latest version is always available on this page.